Sometimes, the best way to help a computer user solve a problem is to just fix it for them. Each of our computer professionals have a host of tools, resources, and reference material available to solve your problem, including sophisticated software that enables the technician to perform remote diagnostics, and even show you the solution – right on your screen and in real-time!

Using the latest “screen-sharing” technology, your technician will have the ability to securely connect to your computer and solve your problem while you watch. But, don’t worry you’re still in charge of your computer! We only see what you see. And, of course you have the power to stop screen-sharing at any time with the push of a button.

With a single call, your technician can help you with almost any computer problem. We support Windows 95, Windows 98, Windows Me, Windows 2000, and Windows XP. Need help removing spyware or adware? No problem! Internet or Email problems? You bet. Computer running slower than it should? Let us give it a tune up remotely!

• Click here for a list of problems we can solve
• Click here to start remote screen sharing

READY TO SCHEDULE AN APPOINTMENT?

Give us a call at (678) 231-3603 and schedule your appointment right away! We offer same-day, next-day, after-hours, and weekend service. Most service requests can be fulfilled within 24 – 48 hours. Emergency services are also available.

Note: To use this service, the computer in question must be connected to the internet.